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Reviews & Profile for APEX Call Centers

   

5.0 | 4 verified reviews |

 
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APEX was founded to provide businesses of all kinds a full-service center where they can have all their needs met. With over 6 strategic locations with qualified and trained employees in US, Mexico, and Philippines, we strive to create a partnership with our clients built on expertise and trust.

Services We Provide (13)

SchedulingLegal OutsourcingLead GenerationEmail Customer SupportData EntryChat Customer SupportBusiness Process Outsourcing (BPO)Back Office ServicesAppointment SettingInbound Call CenterOutbound Call CenterTelemarketingVirtual Receptionist

Business Overview

Small, Medium, Enterprise

$10,000 or more

$5,000 or more, monthly

B2C, B2B

International

100+

$10M+

Technologies We Support (5)

AvayaFive9HubspotSalesforceZenDesk

Industry Expertise (7)

AttorneysBusiness ServicesEducationFinanceGovernmentHealthcareRetail
Angel Torres
DogTech

5/5 | September 8, 2022

Jayden Scott
Woosahskin

5/5 | September 12, 2022

Tommy Hernandez
Global Contact Center Director

5/5 | October 13, 2021

Angel Torres
DogTech

5/5 | September 8, 2022

Jayden Scott
Woosahskin

5/5 | September 12, 2022

Tommy Hernandez
Global Contact Center Director

5/5 | October 13, 2021

Angel Torres
DogTech

5/5 | September 8, 2022


What Makes Us Different?

Since opening our doors in 2017, we have maintained a steady growth throughout the years and hope to continue increasing productivity, meeting our obligations, tripling the amount of current formal jobs, and generating stable employment for our team members.

APEX is award winning ISO9001-2015 certified company, A+ BBB, PCI Compliant and HIPAA Compliant with our IQ Net and SOC2 compliances with state of the art onshore and nearshore facilities.

Our services:

Customer Service
Technical Support
Chat Support
Email Support
Order Processing
Appointment Setting
Data Entry
Answering Service
Debt Collection
Industries expertise:

FinTech
Government
Healthcare
Renewable Energy
Logistics & Transportation
Retail
Real Estate
Construction
Legal
Financial
Insurance
Collection
IT
Logistics
Business Services
Why Choose APEX?

30+ satisfied clients including biggest global brands
TOP Performer
Standardized security practices & requirements
Specialized recruitment of niche specialists
Budget & time commitment.
TOP KPI’s
Our mission:

Our mission at APEX is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all your business outsourcing needs. Using various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more.

Contact us at info@apexcallcenters.com to discuss your project.