Reviews & Profile for WellReceived
5.0 | 16 verified reviews |
Services We Provide (3)
Business Overview
Small, Medium
B2B
National
Technologies We Support (2)
Industry Expertise (1)
Practice Manager
5/5 | December 4, 2021
Working with WellReceived is wonderful! They all really do all they can to understand what their client needs and make any modifications to scripting/procedure that they can. Is it perfect? No, but no business is. What makes them GREAT is their willingness to adapt and work along side their clients so the callers have the best experience possible! They also are good about what would make things flow better for their receptionists, and that shows that they care about them as well. Bravo, WellReceived!
Office Manager
5/5 | April 19, 2022
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
QA Director
5/5 | December 2, 2021
Well Received has exceeded my expectations. I'm in a regulated industry. It's always difficult to find services which meet the expectations of regulatory bodies. The service by Well Received was easy to set-up. The script was simple. The service from the sales to the receptionists are superb. I definitely recommend them to anyone who would like an answering service. Five stars and counting!
Practice Manager
5/5 | December 4, 2021
Working with WellReceived is wonderful! They all really do all they can to understand what their client needs and make any modifications to scripting/procedure that they can. Is it perfect? No, but no business is. What makes them GREAT is their willingness to adapt and work along side their clients so the callers have the best experience possible! They also are good about what would make things flow better for their receptionists, and that shows that they care about them as well. Bravo, WellReceived!
Office Manager
5/5 | April 19, 2022
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
QA Director
5/5 | December 2, 2021
Well Received has exceeded my expectations. I'm in a regulated industry. It's always difficult to find services which meet the expectations of regulatory bodies. The service by Well Received was easy to set-up. The script was simple. The service from the sales to the receptionists are superb. I definitely recommend them to anyone who would like an answering service. Five stars and counting!
Practice Manager
5/5 | December 4, 2021
Working with WellReceived is wonderful! They all really do all they can to understand what their client needs and make any modifications to scripting/procedure that they can. Is it perfect? No, but no business is. What makes them GREAT is their willingness to adapt and work along side their clients so the callers have the best experience possible! They also are good about what would make things flow better for their receptionists, and that shows that they care about them as well. Bravo, WellReceived!
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What Makes Us Different?
With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
Every WellReceived plan comes with 24/7 availability (including holidays, weekends, and after hours), real-time email and SMS message notifications, and our intuitive desktop and mobile app.
Customize your plan with a suite of software tools, from chat widgets to online appointment booking pages to video conferencing apps. Most importantly, WellReceived's services are completely HIPAA-compliant. You can rest assured that your patient health information is securely stored.
WellReceived believes caring is the answer and strives to extend care to those who need it most. We donate a portion of our revenue to nonprofit organizations, such as Doctors Without Borders, MiracleFeet, and Amref Health Africa, who provide underserved populations with access to medical care.