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Looking for the best virtual receptionist company in the United States? UpCity compiles authentic reviews, company descriptions, project examples, and more into a list for you to review. Feel confident you're finding the top provider for your business.
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85 Provider(s)Last Updated: July 17, 2024
UpCity Silver Sponsor
Katrice was very knowledgeable and professional. Helped us immensely with setting up the system and being so detailed and precise to our needs. THANK YOU Katrice!!!!!!
Most Reviewed
Inbound Call CenterVirtual Receptionist
Business Summary:
AnswerForce is your front office away from the office. Get local live receptionists to help answer your calls, book more appointments, and capture leads 24/7, or after hours.
Industry(s):
Business Services | Construction | Home Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly
UpCity Silver Sponsor
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
WellReceived provides 24/7 medical reception services to medical professionals. WellReceived helps you make time for the things that matter most.
Industry(s):
Healthcare
Business Details
Small, Medium
UpCity Silver Sponsor
We just started working with AnswerConnect the last month and have found the experience very positive. The setup was a breeze! They made it so simple. Messages are clear, concise, and easy to retrieve. I look forward to continuing to work with this great team.
Most Reviewed
Virtual ReceptionistInbound Call CenterAppointment SettingView all
Business Summary:
Our 24/7 live people-powered call answering service ensures your customers receive personalized support in every call. We can assist you with appointment scheduling, qualifying leads, and more. We proudly serve successful businesses of all sizes, from start-ups to multinational organizations.
Industry(s):
Business Services | Healthcare | Home Services | Attorneys | Construction | Dental
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor

Answering Service Care

Margate, FL, US
Business Summary:
At Answering Service Care, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time.
Industry(s):
Restaurant | Retail | SaaS | Sports | Startups | Travel
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
Had another answering service that was twice as much and at least only half as effective and accurate. Brianna Quiroga stays on top of everything for us. I even received a phone call b/c a client was at the office with a retainer fee and enabled me to connect with the client. The messages make sense, the names are right - I absolutely would recommend LEX to everyone!
Most Reviewed
Virtual ReceptionistInbound Call CenterCustomer Relationship ManagementView all
Business Summary:
LEX Reception is a legal reception service dedicated to helping people and the planet. With almost 10 years of experience, we support law firms in building strong relationships with leads and clients. We’re committed to giving back, pledging 1% to protect endangered species.
Industry(s):
Real Estate | Attorneys | Business Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly

Smith.ai

Los Altos, CA, US
5.0 | 29 reviews
I wish I had come across Smith.ai much earlier than I did. Within the past week alone, I've garnered more leads that in the two preceding months combined. Their outstanding customer service and their rigorous precision in handling new lead scheduling stood out to me. The support during the onboarding process was impeccable, with careful attention to each of my instructions. I strongly endorse Smith.ai for anyone in need of receptionist services.
Most Reviewed
Virtual ReceptionistInbound Call CenterAppointment SettingView all
Business Summary:
Smith.ai is a superior 24/7 virtual receptionist service for businesses of all sizes, from solo to large organizations. Our North America-based receptionists handle calls, chats, texts, and messages to help your business capture and convert leads to accelerate business growth.
Industry(s):
Restaurant | Non-Profit | Industrial | Hospitality | Food/Beverage | Fitness
Business Details
Small, Medium, Enterprise
Over the years, Alpha Assistant has shown to be a terrific partner and is incredibly responsive. The team and operations managers are excellent at comprehending our requirements and can quickly implement changes—often right away—or create entirely new procedures in less than a week. We also have faith in them to back up our field sites and stress-test new procedures. The group is knowledgeable, quick, and holds itself to a high standard.
Most Reviewed
Back Office ServicesVirtual AssitantInbound Call CenterView all
Business Summary:
Our company offers top-notch virtual assistant services tailored to meet your unique business needs. With a team of skilled professionals, we provide comprehensive administrative support, including managing emails, scheduling appointments, handling customer inquiries, and performing data entry tasks
Industry(s):
Entertainment | Healthcare | Home Services | Non-Profit | Real Estate | Restaurant
Business Details
Small
Less than $1,000

APEX Call Centers

Fort Lauderdale, FL, US
5.0 | 4 reviews
It was an experience that I can recommend to other fellow entrepreneurs, is one of the best options in call center, excellent management, excellent treatment with employees, no doubt I will choose them again.
Most Reviewed
Outbound Call CenterInbound Call CenterData EntryView all
Business Summary:
APEX was founded to provide businesses of all kinds a full-service center where they can have all their needs met. With over 6 strategic locations with qualified and trained employees in US, Mexico, and Philippines, we strive to create a partnership with our clients built on expertise and trust.
Industry(s):
Retail | Attorneys | Finance | Education | Business Services | Healthcare
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly

ClearDesk

San Diego, CA, US
Business Summary:
ClearDesk is revolutionizing how businesses operate, harnessing the power of remote talent to provide seamless support and superior results. We are dedicated to providing resources to businesses of all sizes to scale efficiently and effectively, offering a unique blend of global talent & service.
Industry(s):
Business Services | E-Commerce | Home Services | Real Estate | SaaS | Startups
Business Details
Small, Medium
$1,000 or more
$2,000 or more, monthly

Conversational

Fredericksburg, VA, US
Business Summary:
Conversational is an industry leader in providing friendly and professional virtual receptionist and call answering services. We’re so confident that you’ll love our services that we back it with a full 30 day money back guarantee, with no strings attached!
Industry(s):
Attorneys | Automotive | Business Services | Construction | Dental | E-Commerce
Business Details
Small, Medium
Less than $1,000
Less than $500, monthly
Excellent quality service and reliability. I have experienced multiple answering services but this one has been superior. Their team truly cares about my business and customers
Most Reviewed
Virtual Receptionist
Business Summary:
85% of people won’t call back if you don’t answer. Reception 24/7's live virtual receptionists focus on your calls, so you can focus on your business. Plans start from just $14.99/mo—start your 14-day free trial now!
Industry(s):
E-Commerce | Home Services | Real Estate | Business Services | Construction | Attorneys
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly

Keach Assistants

Houston, TX, US
Business Summary:
Transform Your Workflow with Highly Skilled Virtual Assistants
Industry(s):
Travel | Startups | Retail | Restaurant | Real Estate | Fitness
Business Details
Small, Medium
$1,000 or more
$500 or more, monthly

HiredSupport

Rancho Cucamonga, CA, US
Business Summary:
HiredSupport helps build superior teams for those looking to outsource customer service, back offices, and other business processing outsourcing. We handle live chat, helpdesk, voice calls, back office work, medical billing, and any BPO tasks. We work with SaaS, retail, eCommerce, Startups, and more
Industry(s):
Retail | Real Estate | Hospitality | Entertainment | Education | Dental
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly

MyOutDesk

Sacramento, CA, US
Business Summary:
MyOutDesk is a virtual assistant company offering talented virtual assistants to growing businesses for over 15 years, allowing them to rapidly scale while saving up to 70% on traditional hiring costs. MyOutDesk has served over 7500 clients since 2008 with over 800 5-star business reviews.
Industry(s):
Real Estate | Healthcare | Business Services | Finance | E-Commerce | Construction
Business Details
Small, Medium
i use posh to answer calls from prospective clients. i really like seeing the dialouge tree that posh has when a customer calls in, i feel i know how my customers are being treated and that makes me extra confident in the service
Most Reviewed
Virtual ReceptionistInbound Call CenterOutbound Call Center
Business Summary:
We answer your calls, so you can answer what calls you. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Industry(s):
Startups | Real Estate | Attorneys | Business Services | Healthcare
Business Details
Small

Alpha Reception

Greenville, SC, US
Business Summary:
We obsess over your customers calls so you can obsess over growing your business!
Industry(s):
Attorneys | Business Services | Construction | Startups | Real Estate | Industrial
Business Details
Small
Less than $1,000
Less than $500, monthly

HelloSells

Portland, OR, US
Business Summary:
Putting you in the lead. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead response, lead capture, lead qualification and appointment booking to boost their conversion rate. Check out our website for more details.
Industry(s):
Real Estate | Home Services | Business Services | Finance
Business Details
Small, Medium
Less than $500, monthly

Moneypenny

Charleston, SC, US
Business Summary:
Many people have spoken to Moneypenny - but few realize it. Born in 2000, we lead the inbound call, live chat and customer contact services market with respect to our size, quality of service and technology, answering calls and chats for more businesses than any other company. We are so confident you’ll love our service, that we offer a 7-day free trial. Realize the benefits Moneypenny will offer your business with no obligation and instant set-up.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
Less than $1,000

AnswerNet

Willow Grove, PA, US
Business Summary:
Trust the experts at AnswerNet with your business outsourcing. From simple telephone answering services to telesales and automated texting, we do it all.
Industry(s):
Sports | Real Estate | Hospitality | Finance | Construction | Attorneys
Business Details
Small, Medium, Enterprise

Ruby

Portland, OR, US
Business Summary:
Ruby is all about making personal connections that help small businesses grow. At the heart of everything we do is a promise to treat every moment of customer communication as an opportunity to make a lasting, positive impression.
Industry(s):
Attorneys | Business Services | Finance | Healthcare | Home Services | Real Estate
Business Details
Small
Less than $1,000

Virtual Latinos

San Diego, CA, US
Business Summary:
Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual marketers from Latin America. Including Mexico, Central America &South America. Hire a Virtual Assistant from Latin America. Let them take care of your to-do list! Always busy? Get help from remote virtual assistants and virtual marketers in Latin America that are pre-vetted college graduates, fully bilingual, live in your timezone
Industry(s):
Business Services
Business Details
Small, Medium
Less than $500, monthly

Acena

New Hyde Park, NY, US
Business Summary:
Professional 24 Hour answering service solutions and remote receptionists services. Try Acena absolutely call answering service free for 7-days with no
Industry(s):
Healthcare | Attorneys

Always Answer

Duncanville, TX, US
Business Summary:
Always Answer has been serving a variety of clients and businesses since 1975. We are a 24-hour inbound call center with the ability to offer a full range of flexible call center solutions tailored to your businesses style.
Industry(s):
Travel | Retail | Real Estate | Industrial | Hospitality | Healthcare

Answering Innovations

Madison, WI, US
Business Summary:
Live telephone answering services and message dispatching for large and small businesses, medical offices, HVAC, plumbers, lawyers, and more. 24/7 phone answering and message taking. Immediate message delivery by text message, email, or phone call.
Industry(s):
SaaS | Real Estate | Industrial | Hospitality | Healthcare | Finance

Appletree Answers

Northbrook, IL, US
Business Summary:
Appletree Answers provides best-in-class live answering services and 24/7 inbound call center solutions. Customized, affordable plans for your organization.
Industry(s):
Healthcare | Government | E-Commerce | Attorneys
Business Summary:
CMS is an award-winning provider of live answering services and 24-7 call center solutions. Recognized for customer service excellence, renowned for technological innovation. Come see how our solutions can work for your business.
Industry(s):
Travel | Retail | Real Estate | Hospitality | Healthcare | Government

TelAssist

Oak Lawn, IL, US
Business Summary:
Our business provides 24/7 inbound call center services and customer contact solutions delivering close connections to our customers.
Industry(s):
Business Services

Unicom Teleservices

Alsip, IL, US
Business Summary:
Our live agents are on-site 24 7, allowing us to give a GREAT customer experience. As a premier Answering Service in Chicago, you our contact center services let you get more done.
Industry(s):
Travel | Retail | Real Estate | Hospitality | Healthcare | Finance
Business Summary:
VoiceLink Communications is a 24/7 Houston answering service providing nationwide call center services, which include live answering services, live on-demand answering services, and virtual answering services.
Industry(s):
Real Estate | Non-Profit | Industrial | Healthcare | Construction | Business Services
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